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Store Policies
TradingCards-R-US offers the following Returns Policy:
1) All Returns must still be in BRAND NEW SELLABLE CONDITION or in its original factory sealed package. If an item is returned to us opened, played with, broken we cannot accept it back. If any of the above un-sellable merchandise is returned to us, we reserve the right to deduct up to 50% from your refund. Please pack your returns with extreme care. 2) All single cards sales are final and are non-refundable.
3) If the return was due to an error on our part (for instance, we accidentally sent the wrong merchandise), we will accept responsibility for all shipping costs related to the return. When shipping back the incorrect item to us, please use USPS 1st Class Mail or Priority Mail. Your credit card will be refunded for the shipping, or store credit can be issued to you.
4) If the return is not due to an error of ours (for example- you ordered it and then decided later on that you don't want it), the buyer accepts full responsibility for all shipping costs plus a 20% re-stocking fee will be deducted from your refund. Please fill out the back of the sheet attached to your invoice. If a Package is returned to us marked "Refused", "Undeliverable", or otherwise, are subject to a 20% re-stocking fee (This is solely to recoup our losses from charges we incur when this happens).
5) If a package is lost or misdirected due to an incorrectly inputted address, TradingCards-R-Us.com is not responsible. We have no control over addresses typed on the checkout pages. Please make sure you have typed in the correct address.
6) All refunds will be applied to the original means of payment. Refunds are usually issued within 7 business days of us receiving the product back. During the holiday season, please allow up to two weeks for a credit to be issued. Please don't forget to include your order number with any return. 7) Any questions regarding Returns or Refunds, please contact us at tradingcardsrus@gmail.com.
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