TradingCards-R-US's customer service goal is simple: We realize how difficult it is to order merchandise on-line, especially for first time buyers. That's why we offer our customers guaranteed satisfaction. If you're not completely satisfied with your purchase, you may return it within 10 business days of receipt of the item(s). Holiday orders placed from November 1, thru December 24, will be accepted for return until January 15. We inspect all merchandise when we receive it and ship it, and we are confident that all merchandise is in Brand New condition when shipped. To receive either a credit toward an exchange or a credit on your charge account, your return must be in the same original brand new condition as shipped. Items deemed used, dirty or opened will be returned to purchaser at their expense and No refund will be issued. Contact us at customerservice@tradingcards-r-us.net.com or call (201) 741-4889 anytime.

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